Frequently Asked Questions
Is your support 24x7?
Yes. We provide fast support 24x7x365.
Can you offer 'unlimited space'?
It’s true that some hosts claim to offer ‘unlimited’ space. The reality is that unlimited space is actually nothing more than a marketing gimmick – the host will have a large number of other restrictions in place which will prevent you from actually using an very large amount of disk space.
Can I upgrade my account if I need to?
Yes you can upgrade at any time.
What payment methods do you accept?
We accept Vodafone cash , Egypt Post and PayPal. We do not support automated recurring billing via PayPal .
Can I get root access?
No, root access is not available on any of our shared hosting plans. If you require root access with your hosting, we would recommend you purchase a vps
Do you offer Shell Access?
Shell access or SSH is available free of charge on all of our hosting plans except Starter plan . This is a secured shell environment that is locked down to your specific hosting account.
Do you offer Windows based hosting?
Not at this time. You can however use Linux based hosting regardless of the operating system you use on your own computer, whether it be Windows, Mac or Linux.